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Dec
30

The CoEnterprise Support Center will be closed on Monday, Feb 20th in observance of Presidents' day.

If you have a critical issue, please open your case as high severity (if your contract includes high severity support). This will alert our 24/7 by 365 On-Call support staff to your problem during this closure. You may also use our emergency email, SupportCenterOnCall@coenterprise.com to do the same.

Additionally, you can call our Support Center hotline (1-866-276-3685 option #2) and be routed to an On-Call Support Analyst.


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Dec
14

The CoEnterprise Support Center will be closed on Monday, December 26th in observance of Christmas.

If you have a critical issue, please open your case as high severity (if your contract includes high severity support). This will alert our 24/7 by 365 On-Call support staff to your problem during this closure. You may also use our emergency email, SupportCenterOnCall@coenterprise.com to do the same.

Additionally, you can call our Support Center hotline (1-866-276-3685 option #2) and be routed to an On-Call Support Analyst.

Best wishes, and Happy Holidays from all the staff at CoEnterprise!


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Nov
17

The CoEnterprise Support Center will be closed on Thursday and Friday, November 24th and 25th 2016 in observance of Thanksgiving. If you have a critical issue, please open your case as high severity (if your contract includes high severity support). This will alert our 24/7 by 365 On-Call support staff to your problem during this closure. You may also use our emergency email, SupportCenterOnCall@coenterprise.com to do the same. Additionally, you can call our Support Center hotline (1-866-276-3685 option #2) and be routed to an On-Call Support Analyst.


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Aug
31

The CoEnterprise Support Center will be closed on Monday, September 5th, 2016 in observance of Labor Day. If you have a critical issue, please open your case as high severity (if your contract includes high severity support). This will alert our 24/7 by 365 On-Call support staff to your problem during this closure. You may also use our emergency email, SupportCenterOnCall@coenterprise.com to do the same. Additionally, you can call our Support Center hotline (1-866-276-3685 option #2) and be routed to an On-Call Support Analyst.


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Jun
28

The CoEnterprise Support Center will be closed on Monday, July 4th, 2016 in observance of Independence Day. If you have a critical issue, please open your case as high severity (if your contract includes high severity support). This will alert our 24/7 by 365 On-Call team to your problem during this closure. You may also use our emergency email, SupportCenterOnCall@coenterprise.com to do the same. Additionally, calls from our Support Center call queue (1-866-276-3685, option #2) will be routed to a Support Analyst On-Call.

 

 


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